Firefox Not Responding Error on Windows 10 {Solved}.

Not using your website properly is a disappointment to everyone. If you are using Firefox on Windows 10 and your Firefox is currently unresponsive, follow the steps below to fix the issue. The methods in this guide will help you resolve any issues and errors that may be causing Firefox to crash or crash.

How to fix Firefox not responding errors on Windows 10?

Solution 1 – Close and reopen Firefox

The first thing to apply in case of Firefox not responding is to restart your system. If Firefox is not responding, something has stopped its processes. And rebooting can be the perfect solution to reboot everything.

Firefox Not Responding Error on Windows 10 {Solved}

By default, restart background scans and fix any errors on your system. This is because if something happens, the first thing you should try is to restart or reboot your computer. To automatically fix all errors by restarting your computer:

Step 1: First, close Firefox (if the normal method of closing this app doesn’t work, close the app using Task Manager).

Firefox Not Responding Error on Windows 10 {Solved}

2nd step: Then reboot your Windows 10 system.

Step 3: Finally, open Firefox and see if it works as expected.

Firefox Not Responding Error on Windows 10 {Solved}

If not, go to the next method to fix Firefox not responding error.

Solution 2 – Update your graphics card drivers

One of the reasons why Firefox may work with problems is associated with outdated drivers for the graphics card. You need to make sure that your Windows 10 system is running with the latest driver updates. Do the same thing:

Firefox Not Responding Error on Windows 10 {Solved}

Step 1: First, click on the search icon located next to the Windows Start button.

Step 2: Then type Device Manager in it and click on the entry that will be displayed.

Step 3: Expand the Screenshot Taken option from Device Manager.

Firefox Not Responding Error on Windows 10 {Solved}

Step 4: Now right click on each entry and click on “Update driver software”.

Step 5: After the update, restart your computer (optional).

Solution 3 – Update drivers automatically

Updating drivers is a very important task, but it is also boring and time consuming. You can use programs that can keep all your drivers up to date and they can download and install the appropriate drivers for your system from time to time or they will notify you if you want to install them manually.

Firefox Not Responding Error on Windows 10 {Solved}

Updating drivers will also help you avoid permanent damage to your computer system due to downloading and installing the wrong driver versions. Here’s a quick way to do it:

Step 1: First, download and install the driver update on your PC.

Step 2: Once installed, it will automatically start scanning your computer system for outdated drivers. Driver Update will compare the versions of your installed drivers against its cloud database of the latest versions and then recommend the appropriate updates.

Step 3: You have to wait for the scanning process to finish. Once the scan is complete, you will get a report of all the problematic drivers found on your computer. Go through the list and see if you want to update all drivers individually or all at once. If you want to update one driver at a time, click the ‘Update Driver’ link next to the driver name. Or you can just click the ‘Update All’ button at the bottom to automatically download and install all recommended updates.

Firefox Not Responding Error on Windows 10 {Solved}

Note: It should be noted that some of the drivers require more than one step to install, so you may have to click the Update button multiple times until all of its components are installed.

Warning: Some features of the driver update are not free.

Solution 4 – Disable Firefox Hardware Acceleration

Hardware acceleration is also a feature related to the graphics card. In some cases when using hardware acceleration, depending on certain graphics card settings, Firefox may enter a freeze cycle. Below are the steps to disable this feature:

Firefox Not Responding Error on Windows 10 {Solved}

Step 1: First, click on the Menu at the top right corner of Firefox.

Step 2: Then choose options from the displayed list.

Step 3: Now go to the Dashboard and search for Performance Entry.

Step 4: From there, uncheck the box for Use recommended performance settings. After that, uncheck Use hardware acceleration if functionality is available as well.

Step 5: Quit Firefox, then open your web browser again and see if the issue is resolved.

Solution 5 – Reset Firefox files

Firefox not responding on Windows 10 may be due to some corrupted Firefox files. If so, you need to fix them. Here are the steps to do the same:

Step 1: First, open the official Firefox webpage. Then download the new setup file for your Windows 10 computer system.

Step 2: Do not remove anything or uninstall your Firefox.

Firefox Not Responding Error on Windows 10 {Solved}

Step 3: Quit Firefox on your PC.

Step 4: Navigate to the folder where Firefox was installed on your system. Rename the program folder here. For example: from c: Mozilla Firefox Program Files (x86) change it to c: Program Files (x86) Fx 3805.

Step 5: Then click on the downloaded Firefox executable file to run the installed process.

Step 6: And finally, launch Firefox to see if this method fixed this problem or not.

Firefox Not Responding Error on Windows 10 {Solved}

Solution 6: Create a Fresh Places database

In some cases, a new places database has helped fix Firefox not responding malfunction: Corrupted places in the application database can occur due to the interruption of the Firefox download process. To resolve this issue, follow the steps below:

Warning: Your bookmarks and website browsing history will be deleted during this process.

Step 1: First, click on the Firefox menu icon. Then click Help (?).

Step 2: Then go to the troubleshooting information and click Open Application Basics folder.

Step 3: Now open the menu list again and click on the Shutdown icon.

Step 4 – Firefox will now be disabled. Once it’s closed, navigate to the Firefox folder on your system. Now in the profile folder find and rename the following files: places.sqlite → places.sqlite.old and places.sqlite-journal → places.sqlite-journal.old.

Step 5: Finally, restart your Firefox.

Solution 7 – Delete session restore files

Your web browser will be slow or may stop randomly. This is because your system contains several saved session restore packages. To resolve this issue, follow the steps below:

Step 1: First, click on the Menu then go to the Help icon (?) option. After that choose Troubleshooting Information.

Step 2: Then click Open from Application Basics folder.

Step 3: Now click on the Menu button again and then click on the Power off option from there.

Step 4: Finally, remove the following file from your profile folder: sessiontore.js

Delete any associated files present, like sessionstore-1.js etc.

Solution 8 – Reset Firefox

Step 1: Open Firefox then click on the Menu icon.

Step 2: Click Help (?) in the list that appears.

Step 3: Then click on Troubleshooting Information.

Step 4: Now locate and click on the Update Firefox option.

Step 5: Finally, go through the reset process again and reopen the web browser at the end.



All the methods described in this guide are the easiest solution to fix your Firefox. If Firefox is still not responding on Windows 10, you can seek professional help. We hope that this guide will resolve the Firefox not responding issue on your computer system.

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