GTA 5 Online – Player won a car in the casino, then lost it by mistake.
Player problems in GTA Online.
One GTA Online player won a car in the casino (it is worth noting that in Poland this attraction is unavailable due to the provisions of the law aimed at preventing gambling) only to then … lose it as a result of an error (lost connection with the server). The user asked Rockstar Games for the prize they won, but was refused – even after he sent the developers a video showing the key moment.
Win… but is it really?
Of course, the situation is not as simple and straightforward as it initially seems – as many users point out, the presented film does not contain a number of key information, such as nickname or date of the event. As a result, it is difficult to consider this material as evidence of anything. Even the victim himself admitted it.
Your connection issues arose at the same time as many people close the app to prevent a win from being registered because they didn’t get the car they wanted. Since there is no proof in the movie which vehicle it was and who you are, they won’t pay.
And yes, it is imperative that they can see both the vehicle and evidence of who you are, so that you have any chance of giving it to you. Even if it was the only vehicle, several people could submit the same video and receive awards. So in the moments when the game code does not give an answer, the video must contain all the evidence so that they can help you – convinces traleehut
The unlucky winner notes in one of the posts that he just wished Rockstar would give him a more specific, more comprehensive answer.
I try not to get my hopes up too high, but if I am not to receive it, I would be grateful for a better answer as to why not, she emphasizes
This is not the only such case
The casino offers a chance to win numerous prizes.
It is worth noting that this is not the only case of this type – There are numerous stories from other players in the Reddit forum thread, though they don’t always follow the same course.
I lost my Pegassi Reaper after swapping for another car in my garage at the nightclub. It was fully upgraded after I won it. And it just disappeared. I told R * and the next day they gave me $ 1.5 million in compensation which was more than fair as it was a free car and I probably only spent around $ 200k. for improvements. They are quite relaxed about complaints – we read.
It took me about a week and I almost had a fight with someone to get a refund for my Krieger, which was missing from my collection due to a glitch. Their staff is strange – one user complains.
It looks like the developers at Rockstar Games should work a bit on communicating with players in similar situations. If you lose something in the game, don’t give up.