How to get help in Windows 10.

Windows 10 has a built-in Get Help app that will offer solutions to problems and even connect you with a human support person. That’s just one of Windows 10’s convenient built-in support options.

Use the “Get Help” app

Windows 10 includes a Get Help app that can provide solutions to many problems. You will find it in your Start menu. Click the Start button, type “Get Help” and click the “Get Help” shortcut that appears or press Enter. You can also scroll through the list of apps on the left side of the Start menu and click the “Get Help” shortcut.

How to get help in Windows 10

By default, this connects you to a “virtual agent”. Type what you want support with and it will try to find information for you. You can also skip this part and type something like “talk to a human” to connect with a Microsoft support person.

Press F1 for help in many applications

The F1 key is the traditional way to get help. If you have the focus on the Windows desktop and tap the “F1” key, Windows will perform a Bing search for “how to get help in Windows 10.”

How to get help in Windows 10

That’s not very useful, but the F1 key can still be useful in many other applications. For example, pressing F1 in Chrome will open the Google Chrome support site. Pressing F1 in Microsoft Office will open the Microsoft Office support site. Try it in whatever app you are using.

Find settings with the Start menu

We recommend using the Start menu’s search feature if you’re looking for a particular setting or app. Let’s say you need to connect to a VPN; you can simply press the Windows key on your keyboard or click the Start button and type “vpn”. You will see a variety of VPN options in Windows.

How to get help in Windows 10

Try the built-in troubleshooters

If you’re having a problem, Windows 10’s built-in troubleshooters can help. To find them, head to Settings > Update & security > Troubleshoot. Or search for “Troubleshooting” in the Start menu and select “Troubleshooting settings”.

Windows may recommend that you run certain troubleshooters here, depending on your system. However, you can also scroll through the list and click on a relevant troubleshooter. For example, if you’re having trouble printing, scroll down and then click the “Printer” troubleshooter. Windows 10 will automatically try to find the issues that might be causing printing problems and fix them for you.

How to get help in Windows 10

search the web

The web is full of solutions to problems, both here at and on other websites. Just go to a search engine like Google or Bing in your web browser and search for your problem to find more information. Be specific: If you see a specific error code or message, look it up.

Take advantage of Microsoft support websites

The Microsoft support website may also be helpful. You can website to find solutions to many problems. Other solutions can be found in the . You can search the community to find questions and answers that other people have posted. You can also click “Ask a question” at the top of the page if you’re logged in to ask your question and expect a helpful response from a community member.

However, this is only one option; many solutions to Windows problems, especially problems with third-party software, are found on other websites. A broader web search will often be the smartest idea.

How to get help in Windows 10

Find some useful tips

If you’re just looking for helpful tips for using Windows 10 and information about new features in recent updates, try the included Tips app. Open the Start menu, search for “Suggestions” and click the “Suggestions” shortcut to open it. You can also scroll through the list on the left side of the Start menu and click “Tips” to launch it.

If you don’t like the F1 key to search for help in Bing, you can turn it off by reassigning your F1 key to work as another key. This is the only way we have found to disable this. It is not the best solution; will prevent the F1 key from working as the F1 key in all applications on your system.