Today you have to always be alert to possible scams, whether they reach you by e-mail, SMS, or by knocking on your door, because scammers do not stop innovating to get our money and our data. In the case at hand, the scam reached us through a phone call.
As denounced by the asoc. of Financial Users (ASUFIN), the threat arises when we receive a call from the number 600102802 and our interlocutor pretends to be BBVA employees, specifically from its fraud department.
In fact, the number in question It is very reminiscent of the emergency service of the real BBVA (900102801), changing only the first and last numbers.
As ASUFIN explains,
“To make us believe that it is them, they tell us our name, address and the last 4 digits of the IBAN; (…) but they actually obtained this information previously”.
Sure, starting from that base it is difficult to distrustbut the leaks (which may be the entity’s fault… but also because our computer has been infected with some data-stealing malware) are something that happens and that we have to reckon with.
But we have to stay alert, because then they will ask us for precisely the data that they do not yet haveand that they are the key to be able to get hold of our money.
“After that they tell us that mobile cash operations are being carried out and they ask us for some information to block them.”
The association explains that several users are warning, “both on Twitter and in telephone number information forums”, of this case. Some of them expand the information on how the call goes:
“They tell me that they were making a transaction in my account from Madrid, first he told me for €349, then he told me that he could not block the account because there was another incident for €280. To enter my application to reverse the mobile payment.” “They tell you that they have made purchases in another location and an alarm has gone off. Then they tell you that they have blocked it but that you have to enter the application and make a mobile cash transfer to yourself to cancel one that they have made. All very convoluted and they can end up deceiving you and end up sending them money through the application”.
That SMS you only have to see it
Other users also talk about another technique, according to which, during all this ‘dizziness’ to which they subject their victim, they will end up asking you for the one-time code that comes to you by SMS every time you have to verify a bank operation.
If you agree to give it to them, you’ve messed it up, because that means they’ve logged into your account with your credentials (if they have your IBAN, that wouldn’t be that weird either) and by giving them the code you are allowing them to confirm the transfer with which they will steal the money of your account.
You have to remember that that code is meant to be seen. If anyone asks you, even if they claim to be an employee of your bank, they are scamming you.
What I do?
And, of course, if you’ve been a victim of these calls—whether you’ve fallen for them or just found that the scammers had your details—, notify BBVA immediately and report the facts before law enforcement.