[SOLVED] : Fix Genshin Impact Error 31-4302 in Windows 10 Part one.
- Genshin Impact Error 31-4302
- 1]Delete, rename, and relocate Problematic Files
- 2]Install Genshin Impact in an external drive and copy to Program files
- 3]Repair Genshin Impact
- 4]Update the Graphics Driver
- 5]Install the Windows update to fix Genshin Impact Error 31-4302
- 6]Update Genshin Impact
- 7]Uninstall and Reinstall Genshin Impact
- Error 31-4302 on Genshin Impact? Here’s The Fix!
- 1. Check Genshin Impact’s Servers.
- 2. Restart the Game.
- 3. Update Genshin Impact.
6 ways to fix ‘Genshin Impact encountered a problem loading game data, please log in again’ Error code 31-4302 in Windows 10.
Of recent, some users complained about encountering an error when playing Genshin Impact on Windows 10 PC. You might be getting this frustrating issue that suddenly stops the gameplay with a message popup.
To solve Genshin Impact Error 31-4302, different users are trying many things but here are the tricks that can help you fix it easily.
Genshin Impact Error 31-4302
Here is how to Fix Genshin Impact Error 31-4302 in Windows 10 –
1]Delete, rename, and relocate Problematic Files
When you install the game Genshin Impact, the installer establishes some files of no use. Even they might create issues ending up with the error code appearance on your computer. So, delete, relocate, and rename as follow but note that try running game after each step to ensure 31-4302 is not coming out –
2]Install Genshin Impact in an external drive and copy to Program files
Another game or third party programs on your Windows 10 computer might disturb the installation process of Genshin Impact. This may finally cause Genshin Impact Error 31-4302 in Windows 10. Therefore, install the game on an external hard drive and then copy all the items to the Program files folder.
3]Repair Genshin Impact
The Mihoyo game offers a built-in utility to repair Genshin Impact. For this error code 31-4302, the tool will scan the whole game to diagnose the reason and solve it accordingly.
4]Update the Graphics Driver
Obsolete Graphics Driver FOR NVIDIA, AMD, or other might also give rise to the Genshin Impact issue. But you are able to easily and quickly update the same from Device Manager in a few clicks only to prevent the game from hanging and freezing.
5]Install the Windows update to fix Genshin Impact Error 31-4302
Genshin Impact error codes, crashing, freezing, hanging, etc might also occur because of faulty Windows update. Windows 10 receives security and cumulative updates on a definite frequency of time to resolve the bugs users are encountering. So there might be a chance that a pending update is waiting to fix 31-4302 error code.
6]Update Genshin Impact
Mihoyo is a reputed company so the developers there should be working on update to fix this game error. So check for a new version using the following steps –
7]Uninstall and Reinstall Genshin Impact
Uninstalling and reinstalling the game have helped some users to get rid of this irritating game issue. Most of all, you have the ability to attempt this method easily as Windows 10 accommodates “Apps and features” letting remove any application in only a few steps.
Error 31-4302 on Genshin Impact? Here’s The Fix!
Unable to play due to an error code 31-4302 on Genshin Impact?
Being locked out of your account and not being able to check your game progress is one of the worst things that could happen with any gamer.
The error code 31-4302 on Genshin Impact usually occurs while the game is starting up. This means that you won’t have the chance to view your settings or even check your characters in the game.
Since Genshin Impact is mainly focused on grinding, a setback to your usual gaming hours could really affect your progress on the game and get you behind the competition.
To avoid this, we’ve decided to lend a helping hand!
In this guide, we will show you a few steps to fix the error code 31-4302 on Genshin Impact.
Let’s get started!
1. Check Genshin Impact’s Servers.
If you are unable to load the game right from the start, it is possible that the problem is related to Genshin’s servers. Since its release a few months ago, Genshin Impact’s servers suffer from occasional downtimes due to the volume of players.
Try to check the status of Genshin Impact’s servers using Downdetector. It is a third-party website that displays the current status of applications and website servers.
However, if their servers are perfectly fine, head down below and try the offered solutions.
2. Restart the Game.
The error code 31-4302 is an indication that the game failed to load its game data. Possibly, it encountered a temporary error that causes Genshin Impact to malfunction. To fix this, simply restart the game to reload all of its resources.
On Windows, you can restart Genshin Impact by doing the following:
For Android devices, you can restart the game using the app switcher. To open it, swipe upwards from the bottom of your display. Now, flick Genshin Impact upwards until it is removed from the list.
If you are using an iOS device with an all-screen display, accessing the app switcher is similar to Android devices. Swipe up from the bottom of your display until the application switcher shows. Locate the game and flick it upwards to stop it from running.
Now, for iOS devices with a Home button, you can view the app switcher by tapping the Home button twice. After that, flick the game upwards until it is removed from the list.
Finally, for Playstation 4 users, check out the guide below on how to do this process.
Once the game is closed, go to your home screen again and try to load Genshin Impact.
3. Update Genshin Impact.
Problems loading Genshin Impact could also be due to an outdated version of the game. It is possible that Genshin’s servers no longer support the version you are running, which explains why it doesn’t load.
To fix this, simply update the game on your device.
On Windows, run the game launcher on your system and it should automatically install the updates on the game.
For Android devices, check out the guide below on how to update Genshin Impact.
On the other hand, if you are an iOS user, see the steps below on how to update the game.