Every Tuesday afternoon, Steam performs scheduled maintenance of the platform, sometimes causing outages in progress. This week, after the maintenance was completed, players found that some games in their library that had already been purchased displayed a “buy” button instead of “play”.
Even if the player tried to purchase it again, it resulted in an error warning the user that the content was already in their library. This made it impossible to start some owned titles.
The bug is described in a thread on Resetera, with a series of reports appearing in the Steam subreddit. Dead By Daylight appears to be affected by the error, as have Bethesda Games – one player describing the issues with Fallout: New Vegas and another claiming that all Bethesda games in their library have been affected by the bug.
One Reddit user said the issue is affecting all games in their library that are currently for sale on Steam. Dead By Daylight’s Twitter account posted a warning about the issue, although it appears to be an issue for Steam.
Gamers initially found an alternate solution that seems to work for most users: the patch forces users to clear the download cache in settings and then restart Steam.
We are currently investigating an issue on Steam preventing players from accessing their game or DLC. For some players, logging out of Steam and restarting seems to help. We will update when we have more information. Thank you for your patience!
– Dead by Daylight (@DeadByBHVR) 5 août 2020
I need help I bought this game a long time ago why does it say here that I have to buy the game? 🙁 pic.twitter.com/6aCkG6AKU0
– Khem (@ Khem32126363) Aug 5, 2020
This fix worked for me and for many others !! Clear your Steam download cache and you should be good to go 🙂 pic.twitter.com/nj3qtKkql8
– @homozoned (@homozoned) August 5, 2020
Steam has advised that the bug has finally been fixed and players should restart the client if the error persists.
We fixed an issue where the Steam client was not displaying ownership correctly for some games.
You may need to restart your Steam client for the changes to take effect. My apologies for the disruption!
– Steam (@Steam) 5 août 2020
What would you say?
Source : Reddit